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Building a Culture Where Students Take Soft Skills Seriously



I recently met a director at a Tier-3 university to discuss training and placement outcomes. In the middle of the conversation, he said something I’ve heard many times before:

“Soft skills training is a big challenge for us. Students just don’t take it seriously. It’s difficult to even make them sit through these sessions.”

He was describing a reality shaped by that system. Most students have never seen how workplaces actually function. They haven’t experienced corporate expectations, pressure, or consequences. So how would they naturally understand the importance of the skills that help people survive, perform, and grow at work?


When students don’t take soft skills training seriously, it isn’t indifference. It’s a lack of context.



Why Students Ignore Soft Skills Training

Most students in Tier-3 institutions are worried about one thing: their future. They want a job, respect, stability, and growth. If they truly believed soft skills training would help them get there, no one would need to force attendance.


The real issue is simple: students do not see a clear connection between training and real life. And that connection cannot be built through lectures or instructions alone.



Why Leadership Mindset Determines Training Outcomes

In many institutions, training is treated as an activity. In corporates, training is treated as a system. This difference changes everything.


Training is not a guest lecture, a one-time workshop, or a yearly requirement. Training is about changing behaviour.


In companies, freshers are told clearly: “If you don’t communicate properly with customers or seniors, your growth will stop.” Institutions rarely make such expectations explicit to students.


Until leadership understands this distinction, culture will not change.



Teaching Is Not Training (And Confusing the Two Is Costly)

This gap is especially common in India. Teaching explains concepts. Training changes behaviour. 


Explaining communication does not make someone communicative. Explaining professionalism does not create professionals. Behaviour changes through practice, feedback, and consequences, not explanations alone.


When institutions apply teaching methods to training goals, students disengage. Not out of disrespect, but because nothing changes.



Why Professors Alone Cannot Convince Students

Professors are respected for academic knowledge. But students don’t always see them as workplace role models. This is not criticism. It’s reality. Students believe what they can see working in the real world.


Instead of a professor explaining why communication matters, invite a young alumnus who struggled in their first job due to poor communication and fixed it. Students listen differently when the story feels real.



Role Models Work Better Than Instructions

Telling students “soft skills are important” rarely works. Showing them who succeeded because of these skills works far better.


One short case of a student from the same background, who faced rejections, improved communication and behaviour, and then succeeded, creates more belief than ten lectures.



Why “Soft Skills” Is the Wrong Label

The term itself weakens the message. In the workplace, these skills decide whether you are trusted, whether you grow and whether you survive. There is nothing soft about them.


Calling these programs “Workplace Readiness” or “Professional Survival Skills” immediately changes how students perceive them. Language shapes seriousness.



Why Training Must Be Designed as a System, Not a Session

In corporates, training does not end when the session ends. Managers observe behaviour. Feedback is immediate. Expectations are reinforced daily. Institutions must build similar reinforcement systems.


After communication training, faculty should give feedback on how students speak, present, and collaborate in class, not just on what they write in exams. Learning becomes visible only when behaviour is observed.



Measure Behaviour, Not Attendance

Attendance proves presence. It does not prove learning. Corporates measure behaviour change, application, performance impact and much more. Institutions rarely do this.


During internships, asking supervisors to rate students on professionalism and communication, not just technical skills, instantly makes soft skills real. What gets measured gets taken seriously.



Link Skills to Real Outcomes

Students take seriously what affects their future. If soft skills have no consequences, they remain optional.

Making professional behaviour part of eligibility for internships, leadership roles, or placement support changes mindsets automatically.



A Common Objection That Needs to Be Addressed

Many institutions believe they don’t have the budget to improve the way they train. This is a misconception.

Building better learning systems does not require expensive technology or corporate-level infrastructure. It requires clarity, consistency, and intent. 


Corporates succeed not because they use high-end tools, but because they design simple systems and follow them rigorously.


Every institution, regardless of size or budget, can start changing how training is designed, reinforced, and evaluated.


It’s not a budget problem. It’s a mindset problem.



What Changes When Institutions Get This Right

When institutions stop forcing training and start designing learning systems:


  • Students engage willingly

  • Faculty sees visible behaviour change

  • Recruiters trust the institution

  • Placements improve organically


Most importantly, training earns respect.


When the director said, “Students don’t take soft skills training seriously,” he was naming a symptom, not the cause.


Students don’t ignore learning because they lack ambition. They ignore training that feels disconnected from real work, real consequences, and real outcomes.


Culture does not change because students are told to “take things seriously.” It changes when leadership redesigns learning in a way that mirrors the workplace students are being prepared for.

When leaders truly understand:


  • how training is designed to change behaviour

  • how habits are built through reinforcement

  • and how impact is measured beyond attendance and feedback forms


Training stops being a formality. It becomes a competitive advantage for the institution. Change the system, and students won’t need persuasion. They will adapt, because the system leaves them no other choice. Respect for training is not created through authority or compulsion. It is engineered.

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