Pre-process Training

The pre-process training for BPOs and Call Centers conducted by our specialist trainers can reduce the on-site training time by 15-20% and give you First Point Yields (FPY) of up to 100%.

We make sure the associates have all the basic skills that you can further build on. We train them to handle different skills like emails, chats, and phones.

They acquire the skill to become better Subject Matter Experts and leaders in the future.

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